"But overall what they've done is use too short a wavelength, too high an energy setting, not enough cooling and just really poor technique and unprofessional conduct."Īccident Compensation Corporation (ACC) figures showed there had been at least 39 claims between 20 for injuries caused by IPL. The woman's moles were also targeted during the IPL treatment, which Nicholson said was "horrifying" and could increase her risk of skin cancer. In the woman's case, Nicholson's opinion was that despite it being a "straightforward" treatment, it "end-to-end wasn't done properly". It depended on a customer's sun exposure - but a conversation with the customer was needed to determine this. There was some "controversy" around IPL treatment being done in summer - as was done to the mum of three who received burns. She estimated up to 80 percent of the industry were not aware of the regulations they needed to abide by. New Zealand Laser Training Institute director Ruth Nicholson. It was regulated under the Health and Disability Commissioner Act 1994, Nicholson said, but that was before treatments like IPL and laser became popular. Some progress had been made recently by having the industry recognised as 'health' instead of 'creative industries'. She had pushed for regulation for nearly 20 years. New Zealand Laser Training Institute director Ruth Nicholson said she has almost given up hope of any improvements being made in the industry - saying there was no one "quick fix". The beauty industry was covered by some regulation, but most people were unaware of it, a laser training expert says. Martin asked that anyone who walked into a beauty spa and expected staff to be fully qualified and well-trained, and wanted the industry better regulated to sign her petition.Ĭhange to ensure safety of the public would only come if the public shared their injuries as evidence, Martin said, and she urged them to contact her through the NZ Board of Professional Skin Therapies website. She wanted more regulation in the sector so the public could be confident beauty therapists were fully qualified and trained to carry out treatments like IPL.ĭo you have a similar story to share? Get in touch by emailing it was not just consumers complaining - it was beauty therapists, too, with some feeling that their training was not good enough, she said.Īny changes to regulation would need to be implemented by the Ministry of Health - but industry-led to be done right, Martin said. She was in the process of filing a submission to have the industry come under the Health Practitioners Competence Assurance Act and had also started a petition. People doing such treatments needed to be "really knowledgeable", Martin said. Treatments offered had evolved and now involved eroding and penetrating the skin. NZ Board of Professional Skin Therapies chairperson Julie Martin.
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