![]() In our view, the talk of “Outlook (new)” web app replacing Outlook desktop for Windows is asking too much. There’s hype and buttons to encourge people to switch but you do NOT have to change. Microsoft will eventually replace Outlook desktop (classic) with Outlook (new). But that’s been scaled back to just a replacement for the Windows version of Outlook. Originally the idea was for this web app to replace traditional Outlook desktop for Windows and Mac. The idea is to make a single app (PWA or Progressive Web App). This ‘work in progress’ Outlook is a web app but runs separately from a browser. For the moment it’s called “ Outlook (new)“. Now available as a preview, is another “Outlook for Windows” formerly “One Outlook” and before that Project Monarch. Outlook for Windows – again – Outlook (new) With so many Outlook’s about we should all try to be specific.Ĭurrent version: Outlook 365 for Windows as part of Microsoft 365 or Outlook 2021 for Windows part of Office 2021. If techy people talk about ‘Outlook’ they probably mean ‘Outlook for Windows’ – that’s Microsoft’s practice even in recent documentation. It was ‘stolen’ from the Exchange Server group and became part of Microsoft Office for Windows. Outlook desktop for Windows started as desktop software for Exchange Server users only. Microsoft’s main email, calendar, contacts program which we’ll call “Outlook desktop for Windows” but Microsoft is now calling ‘classic Outlook’ (for Windows). ![]() Outlook for Windowsįor some, the only real Outlook is ‘Outlook for Windows’. Just because it’s called ‘Outlook’ and comes from Microsoft doesn’t mean that help or support for one type of ‘Outlook’ applies to any other. Two Windows email programs, both from Microsoft, but very different in behavior. If the company had a better corporate memory for mistakes it would remember the confusion between ‘Outlook for Windows’ and ‘Outlook Express’. Microsoft should have known these troubles would happen. So now t here’s two programs from Microsoft both called “Outlook for Windows”. Microsoft’s own site and blogs often talk about ‘Outlook’ usually meaning ‘Outlook for Windows’ but it’s hard to be sure.Īdding to that confusion, in September 2022, Microsoft started using the name “Outlook for Windows” for another type of Outlook. Microsoft’s documentation gets similarly confused. Either way, Microsoft’s paying customers waste a lot of time and money figuring out which ‘Outlook’ applies. The confusion that arises for customers and Microsoft’s own staff (especially in support) either didn’t occur to these decision makers or they just didn’t care. But often that’s not done, especially at Microsoft. That’s OK as long as the ‘Outlook’ name is followed by something specific like “Outlook desktop for Windows” or “Outlook app for iOS”. Misguided Microsoft marketing mavens, possibly over a long, liquid lunch, decided it would be a good idea to use the existing ‘Outlook’ name for all of Redmond’s consumer email services and programs. ![]() And there’s - the former Hotmail service. We regularly get emails asking for help with ‘Outlook’ where the writer doesn’t understand the difference between the software or email service that use the same name.Īll that is before you consider the version of Outlook software (eg 2003, 2007, 2010, 2013, 2016, 2019 or 365), Outlook for Windows (there’s now TWO “Outlook for Windows”!), Outlook for Mac (also two versions) or the Outlook mobile apps (for Apple or Android devices) or the Outlook Lite mobile app. Too often people talk of using ‘Outlook’ but that could mean Outlook the software (there are several types), the Outlook mobile apps (for Apple or Android), Outlook in a web browser, or the mail host. It’s important to know exactly which ‘Outlook’ you’re using because the support, help and tips are quite different for each. You’re totally excused for being confused because most people are, including many that work for Microsoft!
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |